Privacy Policy

Last updated: 4 May 2026

This Privacy Policy explains how Hishab collects, uses, stores, and protects information when you visit our website, request a demo, contact us, create an account, or use the Hishab business management software platform.

Hishab provides software for Bangladeshi businesses, including tools for inventory, sales, POS, accounting, HRM, CRM, reporting, automation, and related business workflows.

1. Information We Collect

We may collect information directly from you, automatically through our website or software, and from your use of Hishab services.

Account and Contact Information

  • Name
  • Email address
  • Phone number
  • Business name
  • Business address or location
  • Role or job title
  • Login credentials and account settings

Business and Operational Data

When you use Hishab, you may enter business data such as:

  • Product and inventory records
  • Sales, purchase, POS, invoice, and billing records
  • Accounting entries, expenses, ledgers, receivables, and payables
  • Customer and supplier information
  • Employee, attendance, leave, payroll, or HRM records
  • CRM, lead, follow-up, project, task, marketing, and reporting data
  • Files, images, notes, or other information you upload to the platform

Website and Usage Data

We may collect technical and usage information such as:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and actions taken
  • Login times and activity logs
  • Referral source and approximate location
  • Cookies and similar tracking data

2. How We Use Information

We use collected information to:

  • Provide, operate, and maintain Hishab services.
  • Create and manage user accounts.
  • Process business records entered by users.
  • Respond to demo requests, support requests, and inquiries.
  • Improve product features, usability, security, and performance.
  • Send service updates, account notifications, and support messages.
  • Analyze website and product usage.
  • Prevent fraud, abuse, unauthorized access, and security risks.
  • Comply with legal, regulatory, accounting, or contractual obligations.

3. Cookies and Tracking Technologies

Hishab may use cookies, analytics tools, and similar technologies to keep the website functional, improve user experience, remember preferences, understand traffic, and support security.

You can control cookies through your browser settings. Blocking some cookies may affect website or application functionality.

4. How We Share Information

We do not sell your business data. We may share information only when needed for legitimate service, business, legal, or security purposes.

We may share information with:

  • Authorized team members who need access to provide support or operate the service.
  • Technology providers such as hosting, cloud infrastructure, email, analytics, security, and customer support tools.
  • Payment processors or billing service providers, where applicable.
  • Integration partners or third-party services you choose to connect with Hishab.
  • Legal, regulatory, or government authorities when required by law or valid legal process.
  • Professional advisers such as auditors, lawyers, accountants, or insurers where reasonably necessary.

5. Third-Party Services

Hishab may link to or integrate with third-party websites, apps, payment services, analytics tools, communication platforms, or business systems. These third parties have their own privacy policies and practices.

We are not responsible for how third-party services collect, use, or protect your information. Please review their privacy policies before using them.

6. Data Security

We use reasonable technical, organizational, and administrative safeguards to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no online service, software platform, or internet transmission is completely secure. You are responsible for keeping your account credentials safe and limiting access to authorized users only.

7. Data Retention

We keep information for as long as needed to provide Hishab services, maintain business records, support users, meet legal or accounting obligations, resolve disputes, enforce agreements, and protect security.

Some information may be retained in backups, logs, archives, or records for a limited period even after account closure, where required for security, legal, or operational reasons.

8. Your Choices and Rights

Depending on your relationship with Hishab and applicable law, you may request to:

  • Access personal information we hold about you.
  • Correct inaccurate account or contact information.
  • Export certain business data where technically available.
  • Delete certain personal information, subject to legal and operational requirements.
  • Update communication preferences.
  • Close your account or request assistance with account data.

Some business records may need to be retained for legal, accounting, tax, security, fraud-prevention, or legitimate business reasons.

9. Business Customer Responsibility

If your business uses Hishab to store customer, supplier, employee, or other third-party information, your business is responsible for ensuring that it has the proper rights, permissions, and legal basis to collect and enter that data into Hishab.

You are also responsible for managing internal user access and ensuring that your staff use Hishab appropriately.

10. Children’s Privacy

Hishab is intended for business use and is not directed to children under 18. We do not knowingly collect personal information from children under 18.

11. International Storage and Processing

Depending on our technology providers, information may be stored or processed on servers located in Bangladesh or other countries. We take reasonable steps to protect information according to this Privacy Policy and applicable requirements.

12. Data Breach and Security Incidents

If we become aware of a security incident affecting your information, we will take reasonable steps to investigate, reduce harm, and notify affected users or authorities where legally required.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Continued use of Hishab after changes means you accept the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact us through the Hishab contact page:

https://www.hishab.com.bd/contact/